Many average trainers teach “average group classes,” ask you for an “average price” and have, well… that “average” knowledge and skill about dogs, dog training, dog behavior and canine psychology. Most owners who don’t know better or who don’t really value these facts, just settle with such trainers and end up with “average results” or even worse-NO RESULTS-in training their dogs! On the other hand, the Master Minds I’m going to be describing in this chapter aren’t your average at all and so are known to Mobile Pet Groomers beat the odds.
So who emerges from the pack? There’s an incredible energy and spirit about these individuals which you’ll notice immediately that goes far beyond dog training. In fact, they know it is much more than dealing with dogs, and this is where I’ll open your eyes to the traits and qualities of the SMARTEST and the most successful dog experts available. Because of the knowledge, skill and persona, they are not only making it–but rendering it big with class and integrity. Again, remember that I’m referring to the SMARTEST, so you don’t believe they just got lucky for being at the “right place,” at the “right time” or by meeting the “right person.” Even if that was the case for some to some degree, before you know it, they took over and kept on paddling on their own.
I learned a long time ago that if you want to get better in anything, you should put your ego aside and study from far better and smarter minds than yourself.
Sometimes this simply came right down to hiring the very best expert money can buy. (I’ve also learned a whole lot from the worst-of-the-worst. After all, this is where you learn what Never to do.) After studying those that were considered to be as the “real deal,” I’ve pointed out that they all came from a totally different class and mentality, and it’s really no wonder why their success rate was so difficult to ignore. When subjected to the test, each of them possessed these ten qualities about them:
1. They Care about You, YOUR PET and Their Reputation
You see, it’s not always about how much you understand or how great you are, but it is also about how exactly much you “care.” This simply means these trainers are truly nice people. The old saying, “nice guys finish last,” isn’t their motto. Studies show that nice people live longer, are happier, get more referrals, are always surrounded by friends and relatives, rarely get sued, and rarely get killed. Some may also have a great sense of humor. Sorry, only some. We all know someone with a sense of humor and know that this demonstrates they love what they do, don’t let things bother them as much, and care to create others if not laugh, at the very least smile occasionally. Why the majority of trainers are so rude, mean, and disrespectful and act like Mr./Mrs. Know-It-All, is beyond me. It’s no secret that most of the time it is possible to tell a lot about someone when you talk to them on the telephone or in person. That again is, if, you are even able to reach some of them on the telephone. Which brings up the fact of caring, once again.
Those who truly CARE not merely will get back, but often try to reach you immediately. They understand that you may need help right away!! You’ll soon find out that a lot of trainers leave you hanging and you start to grow gray hair looking forward to a call back or an e-mail.
Once you are finally able to get a live person on the phone, make sure you get yourself a good vibe from the very start, if not, why bother? This simply means no matter how good they might be, you will be stuck with a jerk, psycho, weirdo, nut job and the list goes on and on. Women are superior to men with their intuition. They state, “It must feel right.” Or “I didn’t get yourself a good vibe from him/her.” If it the individual makes you feel uncomfortable by being too pushy, rude, condescending, or there’s something you don’t like about him/her, then you might be stuck with this person at home, in private, or for 6 to 8 weeks down the line.
Top trainers usually reply to your tough questions with patience and respect and don’t mind or get offended by just how much you challenge their knowledge or expertise. These individuals don’t just deliver, but often OVER-deliver. Simply because they value their image and their reputation and wish to stick out from the pack. They know going that extra mile WILL get them that extra attention. After all, how many times perhaps you have hired a painter, a contractor, an attorney, or perhaps a babysitter who disappointed you with their poor work ethics? They did a poor job or didn’t care much. As some say, “They just go with the flow,” and never care about any constructive criticism from ANYONE. You merely don’t see that “wow factor” or that “pizzazz” in their work. Noooooooo, I didn’t say pizza again. So deposit the Parmesan cheese.